Wilfred (or Chillfred as my kids referred to him) was great. Very knowledgeable and accommodating – extremely professional. Even when our jeep broke down in the middle of the Serengeti with no one around – that man knows his stuff. How he jerryrigged the shocks for the vehicle was inspiring to behold. Used a guidebook to help us identify certain birds and animals. He listened to us and allowed us our own space. Had a keen eye – communicated with other drivers often. We were very happy with him as our guide – felt safe in his care and tremendously appreciated his time with us.