Joachim exceeded our expectations
He is so kind, friendly and patient. He easily found animals through his knowledge and experience. Joachim was an incredible driver navigating difficult roads, and he knew where to go when many roads are unmarked. He also helped two non A2T guides with broken down vehicles which attest to his character. Finally he allowed on a couple of occasions inexperienced drivers to follow him (he asked us first to make sure it was ok with us) so they would not get lost. He is a role model!
“We received a high standard of service, attention and care from our consultant from the very first conversation. The mark of exceptional service is anticipating the needs of customers and Casey is a master. Prompt, detail oriented and comprehensive, he handled every detail of our trip of a lifetime, modifying our plans on a few occasions as I changed my mind and flights were canceled. Taking the multiple aspects of planning in stride, he always engaged with me in a friendly, patient, courteous manner than made me feel like I had chosen wisely in selecting A2T. His recommendations proved he truly understood what type of experience we were looking for and they did not disappoint. I could not be happier with the service we received and our experience in country. I’ve told everyone who would listen. Thank you Casey. You will always be a part of this trip of a lifetime.”