Magical
Couldn’t be better. Maningo is knowledgeable, tireless, kind, careful, responsive, and fun to be with (important given our 10-12 hour days over the course of a week). He intuitively knew when to linger to let us see/photo animals or just take it all in. Although we don’t understand Swahili, we could tell people were happy to see and talk to him by the smiles on their faces. He seemed to make everyone around him happier—a remarkable trait.
“Very professional, and knowledgeable. All the advices we were given were spot on and the only time we felt we may have done better is when we did not follow Karen’s recommendation. Also, despite the time differences between the UK and US, Karen tried to accommodate our requests in a timely manner every time.”