It is hard to describe Noel’s performance. He is personable and patient. Noel is an excellent guide who makes every attempt to give you accurate information. He seems as excited as we were about our wildlife viewing. He listened to our requests and made helpful suggestions in planning our game drive each day. He networks with the other guides as well as anyone else who has wildlife information–even a utility truck driver. I think Noel knows everyone. He was extremely successful in locating wildlife. He made our safari incredible. We kept a record of animal species we identified each day. I am sure we missed recording some of them, but we identified a total of 167 animals, including birds and reptiles.
A careful driver, he makes you feel safe in the busy city of Arusha as well as comfortable on the nearly-impassable roads in the Serengeti. I respect his habit of following the park’s guidelines about staying on the roads and not driving across the grass in pursuit of the animals. We saw many other drivers from other companies pursuing animals through the grass. When we drove to a site where lions are often resting under a particular tree, no lions were there. But a ring of beaten-down grass where other vehicles left the road to drive around the lions could be easily seen. Noel had that rare ability to lead other people into compromise without offending anyone.
An example of his sensitivity to our wishes is demonstrated by what happened one evening. In planning our schedule for the next day, we discussed moving the bush walk at Nanyuki from the morning to the evening. We preferred using the morning, when generally there is more animal activity, for a game drive instead. Unfortunately, the Ranger had already arrived at Nanyuki so the schedule for the bush walk could not be changed. Noel assisted us in making everyone feel comfortable splitting up. Those who wanted to go on the game drive did that and the others stayed around camp for the bush walk. Each group had a remarkable day.
Noel was constantly checking with the members of the family to make sure our plans were acceptable to everyone. He was very sensitive to anyone who felt perhaps their voice was not being heard by the rest of the group. (This was a very strong-minded group!) This is a talent I wish I had!
Noel also was very open to answering questions about the culture of Tanzania and daily living experiences. He seemed appreciative of our stories and experiences in the US and never took offense when we asked him if he understood something we said.
“Karen was very helpful in planning our trip and we could not have asked for it to turn out any better. Going to Africa on a Safari had been on my bucket list since I was in high school. And they went over and above to make my dream come true. It was the most amazing trip I have ever been on. I love the way they set up our campsites from primitive to luxury. I loved every camp we went too. The first and second was a little scary from time to time hearing the roaring, screaming and chatting throughout the night from the elephants, lions, zebras and hyenas. I would not have changed one thing about the trip. And then when we got to Zanzibar at The Baraza Resort it was absolutely beautiful and the staff was over the top very friendly and was there to take care of us the entire trip. We felt like kings and queens. We went into Stone Town one day and really enjoyed that tour, and of course shopping. I would definitely recommend them for your trip to Tanzania.”