Ray, our expert guide, was very thoughtful of our needs and a most caring and warm person. He was punctual, well organized and an extremely skilled driver. We always felt safe with him at the wheel. We were very impressed by his knowledge of the flora and fauna in the parks and overall familiarity with the terrain and the weather. It was most obvious that he had a genuine love of the environment and always held the welfare of the animals at the forefront of any decision. He appeared to have an innate sense of animal behaviour.