Outstanding Guide, Teacher, and Friend
Our guide Wilfred was absolutely THE BEST! He taught us so much about the animals and their behaviors and amazed us with his ability to spot wildlife from great distances and to anticipate their moves and to angle the vehicle so lighting and visibility were ideal for our photos. Wilfred also took superb photos and videos for us and was incredibly patient as we all watched animals mating, nursing, hunting, and feasting on their kills. We saw more wildlife than we ever imagined possible and feel indebted to him for this trip of a lifetime. Wilfred took such good care of us, anticipated our needs, and kept us safe and happy. His upbeat attitude, easy humor, and integrity made him wonderful to be around. We are hoping that someday he and his family will visit us in Long Beach and let us welcome them as warmly as he welcomed us.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”