Perfect Honeymoon Experience
Excellent. In terms of skill as a guide (knowledge of wildlife, the parks, how to find what we wanted to see, etc.), Wilfred was great. Just as importantly, though, Wilfred was excellent on a personal level. He was friendly, funny and personable and we enjoyed spending our days with him. At the same time, he was excellent at reading the situation and knowing what kind of clients we were. As an example, since it was our honeymoon and a time for us to relax, sometimes we wanted to just sit and stare out the window without chatting much as we drove or call it a day a little early so we could relax by the pool or on the porch of our tent / lodge. He clearly understood that without us even having to say anything. Of course, we knew we knew we could dictate our schedule but it was so much easier when your guide anticipates what you’ll want to do even before you say anything. Overall, he was great.
“We received a high standard of service, attention and care from our consultant from the very first conversation. The mark of exceptional service is anticipating the needs of customers and Casey is a master. Prompt, detail oriented and comprehensive, he handled every detail of our trip of a lifetime, modifying our plans on a few occasions as I changed my mind and flights were canceled. Taking the multiple aspects of planning in stride, he always engaged with me in a friendly, patient, courteous manner than made me feel like I had chosen wisely in selecting A2T. His recommendations proved he truly understood what type of experience we were looking for and they did not disappoint. I could not be happier with the service we received and our experience in country. I’ve told everyone who would listen. Thank you Casey. You will always be a part of this trip of a lifetime.”