Perfect safari with Fulgence
Fulgence was an amazing guide, and I will definitely request him if I’m able to do another safari. He is extremely knowledgeable about wildlife and taught us a lot about the interactions between various animals, plants, and soil conditions across seasons/parks. He also has a great respect for all of the animals – he would even avoid hitting dung beetles in the road. Finally, we had a lot of fun with him. Fulgence is hilarious, and we spent a lot of time laughing. I noticed that many groups using other companies didn’t eat meals with their guide, but we loved eating meals with Fulgence, talking about Tanzanian culture and practicing our Swahili (he was very patient with us, and we had many laughs when one of us would misunderstand something and give a bizarre answer). I can’t imagine a better guide for our safari.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”