Review of Danny
We grew to appreciate Danny more and more as time progressed. He has a quirky sense of humor that we caught on to after a few days. He is an amazing driver- we felt like we were in good hands. He knew most all of the mammals we encountered, and most of the birds. He took us to lunch in Mugumu Village, at a little bar/restaurant that fed us the best (and most authentic) meal of the entire trip. No other tourists there – we loved that. He was a big advocate for our learning to speak some Swahili – we noticed that locals appreciated our efforts.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”