I honestly don’t have any suggestions for how Fulgence could improve – he was awesome! We enjoyed every single minute of our safari! He had the perfect blend of knowledge, experience, humor and friendliness. Fulgence had an answer for every single one of our questions, and we asked a lot! Our teenage kids loved him too. We laughed and learned so much from him, including a lot of Swahili! We felt comfortable with Fulgence from day 1 and it was sad to say goodbye at the end of our safari. We would definitely request him again if we are ever lucky enough to return!
“We were immediately impressed by our travel consultant Casey. He was able to not only answer questions pertaining to the services offered by Access but also best practices, expectations, and opinions. As we were not very knowledgeable on where to stay and what to visit at this time, Casey was extremely knowledgeable when it came time to helping us with decisions about when to book the Safari, where to stay and what our expectations could be.”