Tanzania, Best Trip Ever!
Danny is amazing and helped us find every kind of animal we wanted to see! He was friendly, answered our questions, didn’t seem bored by the scenery after so many trips and was just plain fun to be around! He was so much better than some of the other guides we came across during the game rides, he was always courteous and waited his turn if there were more than jeep there. He was fun to be at during dinner and helped us understand the country and people better. I hope he gets to come to the US soon! Absolutely give him a 10++++ rating!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”