Tanzania Great Migration and Mara River Crossings
Danny is absolutely the best guide we have ever had and we were so pleased that he could be our guide this time too. He made every effort and went out of his way to help us see the animals and activities that we wanted. He was patient when we took too many pictures and was always willing to stop if we asked. He pointed out areas, provided history and was just so experienced that we just couldn’t go wrong! He always had the customer in mind. He took us to most of the Mara River Crossings to help us find where the Wildebeests were going to cross. We were able to see 3 Crossings which is an impressive number! We also saw 3 sets of lions and an elusive Leopard that we could watch as he moved through the grasses to a tree and then down again in the grasses. Massive herds of zebras, wildebeests, antelopes, gazelles, Ostrich, Cape buffalos and more. He also helped us schedule a Hot Air Ballon ride! Incredible view of the animals and Serengeti with a champagne breakfast in the bush that had incredible food!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”