Tanzanian Dream Vacation
Ray was a great guy and we’d love to work with him again. I was very interested in getting great images of the animals and he made that a priority for me–he KNEW the best angles to take the image. It was also important for me to see a rhino and we saw THREE in Ngorongoro. When we got a flat tire in the crater, it wasn’t a big deal–he is great under pressure. He is a kind and funny person. When other guides from other companies were going off road (illegally), Ray did not, which speaks volumes to his ethics and love of wildlife/nature.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”