NOEL DID A GREAT JOB. Guides have to navigate the personalities of the guest while answering every sort of question and road while assuring the guest sees everything. Noel succeeded in all areas. We knew he could not be expert in all fields, but he was close and still not afraid to go to his reference material when needed.
“We were immediately impressed by our travel consultant Casey. He was able to not only answer questions pertaining to the services offered by Access but also best practices, expectations, and opinions. As we were not very knowledgeable on where to stay and what to visit at this time, Casey was extremely knowledgeable when it came time to helping us with decisions about when to book the Safari, where to stay and what our expectations could be.”