Tarangire, Ngorongoro Serengetti 12 day trip with A2T
The best part of the entire trip was Fulgence. He is extremely knowledgeable and experienced guide. He has a telescopic eyesight and can spot animals which we miss even with binoculars. He was always punctual and followed schedule without failure. He ensured we experienced everything Serengeti, Tarangire and Ngorongoro had to offer. His happy nature was helpful through the 12 day trip. He shared his knowledge about the animal and their behavior freely. He taught us few Swahili words to get by in Tanzania. He was aware of my photographic interest and made sure I was able to take my pictures.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”