Elly had excellent English fluency – spoke in a way that we could easily understand even with his accent. He was so good with names of animals and birds. Our impression was that he knows a lot and he was willing to share this but not in an arrogant manner. He was humble and servant-like even if at times we were impatient. He always sought to park the jeep in a way that gives us the best view. – we were four senior citizens in his jeep. We had many complaints about the bumpiness of the ride, the dust, the long distances, but Elly was so patient! 🙂 And he was good in warning us of the looooong rides.
“We were immediately impressed by our travel consultant Casey. He was able to not only answer questions pertaining to the services offered by Access but also best practices, expectations, and opinions. As we were not very knowledgeable on where to stay and what to visit at this time, Casey was extremely knowledgeable when it came time to helping us with decisions about when to book the Safari, where to stay and what our expectations could be.”