The Best Access to Tanzania is A2T
Elly had excellent English fluency – spoke in a way that we could easily understand even with his accent. He was so good with names of animals and birds. Our impression was that he knows a lot and he was willing to share this but not in an arrogant manner. He was humble and servant-like even if at times we were impatient. He always sought to park the jeep in a way that gives us the best view. – we were four senior citizens in his jeep. We had many complaints about the bumpiness of the ride, the dust, the long distances, but Elly was so patient! 🙂 And he was good in warning us of the looooong rides.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”