Noel was a thorough gentleman. Our bags did not arrive in Arusha due to the airline fault and Noel was just amazing. He was reassuring and went back the next morning to pick up the bags for us. Throughout our trip he was prompt, courteous, professional and friendly and not overbearing. Loved that he wore his uniform with such pride and class. He stood out amongst other guides. We were so fortunate to have him.
“I really appreciated how straightforward and simple the process was—from putting together the itinerary, all the way through the lead-up to the trip. The initial planning call, along with the payment plan, then the pre-trip call to make sure everyone was on the same page (including the helpful YouTube videos)—it all felt seamless. And the best part was truly the expertise and professionalism of Wilfred. He did a wonderful job not only showcasing his knowledge of wildlife and Tanzanian culture, but also really took the time to get a sense of what we wanted out of the trip—even when, at times, we admittedly weren’t the most vocal, simply because we didn’t always know the breadth of possibilities.”