Third time with A2T and Danny. Need we say more?
Danny has become a good friend. He is also a lot of fun. We joke around as he tries to teach us Swahili. Danny is constantly watching the animals and planning what they will do next so he can adjust accordingly. He doesn’t miss much! His knowledge and intuition is amazing! 95% of the time he is first to spot the animal. And we like to think that we are really good spotters! Danny is a fantastic guide, driver and person to know!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”