10 stars! Elly was sensational from the moment he picked us up at the airport to the moment he dropped us off. Every second, I felt that he was thinking about our well-being and enjoyment and always seeking to optimize the experience for us. His customer service was top notch. His extraordinary knowledge of all of the wildlife we saw (animals, birds) and the plants and trees – really made the trip that much more special. His keen eye and ability to spot creatures without even binoculars was unbelievable! We felt safe with Elly, we felt respected, we felt heard and understood.
“We loved our experience. The entire trip exceeded our expectations. From the high touch connection with Wilfred, to the wonderful experience, to the finely tuned perfect itinerary, we could not have asked for anything more. While in Tanzania, we felt we were treated special and the trip was customized in real time to meet our needs- our request to eat local Tanzanian food, our request to see all kinds of wildlife beyond the big five to include birds, insects, reptiles, the babboons and the dung beetle. Everything worked according to plan during the trip and we came back with rave reviews.”