Travel with A2T if you can!
We felt like Raymond was part of the family. Eagle-eyes while spotting game; quiet; knowledgeable about habits, foods, dung, areas where animals hang out. Professional about keeping his great friend and colleague, Alex’s death from us so as not to impact our trip! (Not necessary but so thoughtful!)
Raymond knew about plant/animal interactions too – like ants and giraffes and whistling acacia trees. He found TWO not one leopard tortoise for us! He was willing to hang out for almost an hour waiting for a black rhino to get closer. We were also one of the last trucks up out of the Ngorongoro Crater:). His driving skills were amazing. He is a safe driver. He stopped for a charging part for us which was above-and-beyond.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”