Trip of a lifetime
THE BEST!!! Number one! Outstanding. Fun personality. Took individual care of each one of us, including shoulder rides for 10-year old to “poly poly” grandma, and photographer. Worked early to 10 pm to get new tires and jeep in good shape. Drove to western corridor in Serengeti so we could see great migration, which was an extra plus that was not expected. Also insured we got to see rhino. Provided the best vantage point to view wildlife. Soaked his shoes placing boulders for crossing creek on hike. Feel blessed and lucky to get David as our safari guide.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”