Trip of a lifetime
Ray was fantastic. I can’t praise him enough. He had a thorough knowledge of the animals and birds and seemed to have a sixth sense when it came to finding the animals. He was polite, very considerate of his travelers, and was a pleasure to be around. I would highly recommend him to anyone planning a trip to Tanzania. One of the members of our party was a pretty serious birder, and he found his match in Ray. So if anyone has an interest in birds, as well as the amazing assortment of animals, I would recommend Ray as a guide.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”