Unforgettable
Noel was THE MAN. I couldn’t have asked for a better, nicer human being to lead us on Safari. Noel was extremely professional throughout the entire experience, he demonstrated great knowledge, he was engaging and personable the entire time and it’s plainly evident that he is just a wonderful person. He went above and beyond to ensure we had the best experience possible and I speak for our entire group when I say that we were truly blessed to be paired with Noel for this adventure.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”