Use A2T for a perfect trip
Maningo was absolutely wonderful. While we were with Maningo I had could be completely relaxed knowing we were in good hands. The only time I was nervous was after Maningo dropped us off at the Mwanza airport and we had to negotiate on our own (although it all worked out fine). Maningo’s knowledge of the animals and plants was perfect and his interaction with our group made us feel like we had known him forever. He handled our special side trip to Puge without any problems or the slightest complaint I did feel we imposed on his tremendously since the side trip resulted in him having a long trip home to Arusha. Never a complaint on anything from Maningo. He was perfect for us.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”