Very Professional
A2T was very professional from the planning stage to the end of the safari. We felt well prepared and well taken care of. Wilfred was always ready to start each day with excitement and took very good care of us throughout the whole trip. There was never a time during the safari where I wished I was with another safari company, in fact, I felt I had made the best decision. I looked at other guides and they didn’t seem to be having nearly as much fun with their crew as we were having. We grew very attached to Wilfred and were sad to leave him behind when we went to Zanzibar; we wanted to take him with us. That is a testimony to how personal the experience was for us over the 8 days out on safari. I would highly recommend A2T to anyone looking for an amazing safari experience.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”