We loved Tanzania!
Danny was a personable, and fun guide. He was also a great driver – he really knew the roads, was confident in driving even in foggy weather and on bumpy roads, and his driving was very safe. He was amazing at finding and spotting wildlife – he would see animals so far away without binoculars that would take us so long to even find with the binoculars. He was very dedicated and customer focused – When I told him I really liked the cats he was so adamant on finding them for me, even though the search for Cheetahs in the Serengeti one day took us almost 8 hours! We found them eventually 🙂 He was very knowledgeable about the animals and the culture. We were uncertain about his experience before our trip, but those doubts ended up being unwarranted as he was clearly experienced, knowledgeable and confident!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”