Went the extra mile
The guide was extremely suited to both my daughter and myself. He went the extra mile to accommodate us. His sense of humor and graciousness were outstanding.
“Very professional, and knowledgeable. All the advices we were given were spot on and the only time we felt we may have done better is when we did not follow Karen’s recommendation. Also, despite the time differences between the UK and US, Karen tried to accommodate our requests in a timely manner every time.”