Wild Kingdom experience
Wilfred was great. I recognize that he has been doing this for 10 years, but it still seemed like he had bionic eyes. He could identify animals that just looked like a spot to me until I used binoculars. We saw a rig drive off but Wilfred stopped and an adult lion was laying there in the grass, the other driver had not seen him. He also had patience, both with letting nature unfold such as a cheetah hunting and taking down a gazelle and with my older parents.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”