Wilfred is an AMAZING guide who is now our friend and family!
I cannot express in words how much I love Wilfred! He was an outstanding guide and took good care of us from start to finish. Wilfred had a great knowledge of wildlife and was amazing at seeing animals to point out to us. He also had a pleasant personality and a great sense of humor. We had so much fun with Wilfred and I don’t remember ever laughing as much as I did on this trip. We enjoyed sharing our meals with Wilfred and really felt like family by the end of the trip. I never expected I would make a friend for life with our safari guide, but with Wilfred I know that I have. When we return to Tanzania some day, I can only imagine doing so with Wilfred as our guide. I will definitely recommend to our friends that they use Access 2 Tanzania and that they request Wilfred as their guide.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”