Wonderful safari experience
Excellent.
Danny was good company, he was friendly, chatty and with his sense of humor made us feel relaxed straight away.
He clearly knows his job extremely well. Not only did he know where to look for animals and could spot them easily, he was also very knowledgeable and we learned a lot from him about the animals and birds we were seeing and their behaviors. This really enhanced our experience.
Danny also looked after our welfare and safety throughout and ensured that we had the best possible opportunities to view the wildlife that we wanted to see.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”