Wonderful Tanzania experience, combining interesting local visits with the splendor of safari wildlife viewing
Noel was amazing! He was so kind and thoughtful in the way he tried to make sure we were getting everything we wanted out of the trip. He was active on the radio to find animals that certain people in our family wanted to see, helped us stop to get some local roadside food in one of the towns we were driving through, and was always flexible with us on timing/scheduling for each day, including noticing and adapting to our energy levels. It was very impressive how he could spot / identify animals from such a distance, as well as speak knowledgeably about their behaviors and characteristics. It was great to see him light up when talking about his family, hear him open up more about things in Tanzania beyond the scope of just our safari, and ask us questions about our own lives and life back in the US. My (our) experience in Tanzania would not have been the same without Noel!!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”