Joachim was phenomenal!!! As stated previously, we connected with Joachim from our first brief meeting the day before we began our safari. He was a very effective communicator and was sensitive on picking up on our needs. He could tell when we wanted to stay and observe animals, and knew when to ask if we were ready to move on. We felt comfortable sharing our thoughts and asking him questions.
When we set out on our safari we didn’t have a particular “check-list” of animals we wanted to see. Joachim was great about making terrific suggestions to us. My daughters boyfriend, Dylan, mentioned wanting to see a cheetah. We knew it would be difficult and on day 5 we had still not spotted one. By the end of the day we had seen 9, including a mother and cubs feeding on an antelope. Joachim always quietly delivered.
What I most loved about having Joachim as our guide was his deep knowledge of the animals. One day we watched a group of elephants for hours as he explained their social dynamic and interpreted the sounds they were making. It deepened our safari experience and I came away feeling like I got a wonderful education. He taught us every day and we loved it.
Finally, Joachim is a truly caring person. I saw it in the way he treated the staff at the lodges, they way he spoke to the coffee shop barista in Karatu and the way he treated us. Always professional, always kind, always patient.
“We received a high standard of service, attention and care from our consultant from the very first conversation. The mark of exceptional service is anticipating the needs of customers and Casey is a master. Prompt, detail oriented and comprehensive, he handled every detail of our trip of a lifetime, modifying our plans on a few occasions as I changed my mind and flights were canceled. Taking the multiple aspects of planning in stride, he always engaged with me in a friendly, patient, courteous manner than made me feel like I had chosen wisely in selecting A2T. His recommendations proved he truly understood what type of experience we were looking for and they did not disappoint. I could not be happier with the service we received and our experience in country. I’ve told everyone who would listen. Thank you Casey. You will always be a part of this trip of a lifetime.”