Wonderful Wilfred
Wilfred was everything one could hope for in a guide. He was incredibly knowledgeable in addition to being kind, an excellent driver, and having amazing eyesight. He would spot animals in the distance while driving that some of us needed binoculars to spot. We got to see the big 5 and even part of the great migration (which Wilfred made a special effort to get us to because he knew we wanted to see that).
One of the most amazing experiences we had was after having stopped for our bush lunch in the shade with several other Jeeps. Wilfred and the other guides noticed in the distance that a lion had taken down a zebra, so after lunch we all drove over to see what we could see and sure enough, there were two lions feasting on their fresh zebra. We then noticed a lioness on the other side of the road. Wilfred initially thought that she was going to join the other two but when she didn’t walk towards them, Wilfred told us that she had taken down her own zebra and was going to get her cubs. None of the other guides figured it out so we were all alone when the lioness came back, just like Wilfred said, and crossed directly in front of our Jeep with her 3 cubs following closely behind! And this is just one example of what were daily experiences!
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”