Carl W. (USA)
“Knowledgeable and professional. Willing to tailor itinerary to the needs of the clients – our itinerary was a little complicated with additional stops in Selous and Mafia Island and Karen took the time to work with us to make it all happen. Casey also made himself available mid-trip when we encountered difficulties with our camp due to the controlled burning in the Serengeti.”
“Excellent staff. Casey was extremely responsive in planning the trip. I had certain things I did and didn’t want to do, he tailored our experience accordingly (and with keeping our budget in mind). The trip was perfectly proportioned, mostly because of him. Our guide on the ground, Wilfred, spent 12 days with us. We couldn’t have asked for someone better. We became comfortable companions, easily sitting together in silence over long drives or telling stories during dinner. He didn’t wait for us to ask something, he anticipated our needs. When he saw we didn’t finish our lunch boxes, he asked us what we liked and didn’t like. He made sure to relay the information to the hotels and we finished out lunches going forward. He saw I had an itch to get into the Wildebeest migration. Even though it was far away and our chances of finding it could be small, he made sure it happened. The staff set everything apart, especially when we compared it to our tour companies we saw in the area.”