Cathleen F. (USA)
“My trip to Tanzania was the first time I went on a trip that I didn’t plan myself. It was daunting trying to decide on a trip operator solely by using the internet because I don’t personally know anyone who had been to TZ. Emails with Karen were answered promptly and our first phone call really put me at ease. The A2T website was easy to navigate and between that and my own internet research I rarely felt the need to reach out to ask questions. It was great to get an itinerary from Karen, who knew TZ so well. I liked that A2T had a small focus so I know that they had a deep understanding of the options. This was also the most expensive trip I had ever taken and I didn’t want to make any big mistakes that would diminish our experience. Lastly, this trip was particularly special because I was bringing my 2 adult children and I have no idea when we will be able to travel together again. It was important for me to plan a memorable and enjoyable trip.”
“We received a high standard of service, attention and care from our consultant from the very first conversation. The mark of exceptional service is anticipating the needs of customers and Casey is a master. Prompt, detail oriented and comprehensive, he handled every detail of our trip of a lifetime, modifying our plans on a few occasions as I changed my mind and flights were canceled. Taking the multiple aspects of planning in stride, he always engaged with me in a friendly, patient, courteous manner than made me feel like I had chosen wisely in selecting A2T. His recommendations proved he truly understood what type of experience we were looking for and they did not disappoint. I could not be happier with the service we received and our experience in country. I’ve told everyone who would listen. Thank you Casey. You will always be a part of this trip of a lifetime.”