Gina G. (USA)
“From coordination of my safari plans and preparation to my return home drop off at the airport, my experience with Access 2 Tanzania was seamless. In fact, this was my second trip with Access 2 Tanzania because I felt so safe and organized. Not only did they plan my safari experience, but they also worked around my crazy schedule which included connecting with another group to work at an orphanage and primary school.
I highly recommend Access 2 Tanzania for your safari experience! I know there are many companies to choose from and my vetting proved to be an excellent choice.”
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”