“Excellent. I very much appreciated all the work that went into the preparation for our trip. The welcome videos were great, the pre-trip emails, the medical insurance, the pre-trip phone call all were very helpful. I felt like we were in good hands from start to finish.”
“Very professional, and knowledgeable. All the advices we were given were spot on and the only time we felt we may have done better is when we did not follow Karen’s recommendation. Also, despite the time differences between the UK and US, Karen tried to accommodate our requests in a timely manner every time.”