Laurel Duane H. (USA)
“Your service is excellent, plus the huge amount of information to educate us prior to the trip was greatly appreciated. Help with travel insurance was also very good. Your choices for lodging were fantastic, particularly Kitela Lodge, Pongwe Beach Resort and the Serena Zanzibar Hotel. All of the connections, such as meeting Joachim at the airport, and traveling with him for the remainder of the trip went very smoothly. Domestic air flights went well and our connections with Gallery Tours were very smooth as well. Our guide Joachim was a perfect fit for us and we were more than happy with his skills as a guide and birding expert.”
“Excellent staff. Casey was extremely responsive in planning the trip. I had certain things I did and didn’t want to do, he tailored our experience accordingly (and with keeping our budget in mind). The trip was perfectly proportioned, mostly because of him. Our guide on the ground, Wilfred, spent 12 days with us. We couldn’t have asked for someone better. We became comfortable companions, easily sitting together in silence over long drives or telling stories during dinner. He didn’t wait for us to ask something, he anticipated our needs. When he saw we didn’t finish our lunch boxes, he asked us what we liked and didn’t like. He made sure to relay the information to the hotels and we finished out lunches going forward. He saw I had an itch to get into the Wildebeest migration. Even though it was far away and our chances of finding it could be small, he made sure it happened. The staff set everything apart, especially when we compared it to our tour companies we saw in the area.”