“Very positive. We had enough information at the appropriate time. I really like the contact information that I could provide family members while I was gone. Two members of my group planned the trip, so I did not have contact in the planning.”
“Knowledgeable and professional. Willing to tailor itinerary to the needs of the clients – our itinerary was a little complicated with additional stops in Selous and Mafia Island and Karen took the time to work with us to make it all happen. Casey also made himself available mid-trip when we encountered difficulties with our camp due to the controlled burning in the Serengeti.”