Linda B. (USA)
“Very positive. We had enough information at the appropriate time. I really like the contact information that I could provide family members while I was gone. Two members of my group planned the trip, so I did not have contact in the planning.”
“Very professional, and knowledgeable. All the advices we were given were spot on and the only time we felt we may have done better is when we did not follow Karen’s recommendation. Also, despite the time differences between the UK and US, Karen tried to accommodate our requests in a timely manner every time.”