Natalia F. (USA)
“Incredible! I took my 3 adult children on this trip and we all had a fantastic time! The trip exceeded my expectations in many ways. Everything was so well planned out and we were well taken care of the entire time. Thank you to Casey for putting this amazing itinerary together. I have already shared my experience with many friends and will continue to do so. Would recommend your company to anyone without hesitation. It was truly the trip of a lifetime for me. I already want to go back!”
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”