“We received a high standard of service, attention and care from our consultant from the very first conversation. The mark of exceptional service is anticipating the needs of customers and Casey is a master. Prompt, detail oriented and comprehensive, he handled every detail of our trip of a lifetime, modifying our plans on a few occasions as I changed my mind and flights were canceled. Taking the multiple aspects of planning in stride, he always engaged with me in a friendly, patient, courteous manner than made me feel like I had chosen wisely in selecting A2T. His recommendations proved he truly understood what type of experience we were looking for and they did not disappoint. I could not be happier with the service we received and our experience in country. I’ve told everyone who would listen. Thank you Casey. You will always be a part of this trip of a lifetime.”
“Every detail was meticulously planned and perfectly suited to our needs. It was obvious that Karen paid careful attention to how we prefer to experience travel and matched us with a guide who perfectly suited our style. Barney was incredibly professional and let us set the tone and pace. He is an outstanding guide in so many ways; he quickly read us and we bonded immediately. Throughout the journey it was obvious that Barney is well respected by the other guides and they often follow his lead because he knows where to go and how to find the animals. He is also an incredible photographer–I got to a point where I just handed him my phone and he meticulously captured our trip. With no exaggeration, our 8 days with Barney were life changing and we think of him each and every day.
While we requested clean and comfortable accommodations with private baths, every place we stayed far exceeded our expectations. Nyikani and Mara Mara were the standout favorites. I have spoken with folks who were unsure and had reservations about the food that would be provided. We ate incredibly well–food was more than plentiful, very good to extremely delicious, and the soups were the best I have ever eaten. Service was consistently exceptional.
Honestly, we can’t say enough positive things about our experience and have been recommending Access 2 Tanzania and Barney to all we can.”