Steve & Kristy G. (USA)
“It would be impossible to describe our complete satisfaction in a short survey. I can’t promise A2T is the best because I have not done another safari, but I can promise there are none better. It was far beyond our expectations – the weather, the animals, the lodging and most especially, our guide. Alex was professional, friendly, accommodating and extremely knowledgeable. He has the eyes of an eagle – he spotted game with his eyes that we could not see with 8X binoculars! He is truly amazing and he guided us through a once in a life time experience we will never forget. We have friends who have been on safaris and never seen a leopard or a cheetah. Thanks to Alex, we saw six leopards and thirteen cheetahs! We will recommend A2T to all our friends and should we return to Africa, we would not even think of another company. A2T is the best!”
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”