Tim F. (USA)
“Excellent staff. Casey was extremely responsive in planning the trip. I had certain things I did and didn’t want to do, he tailored our experience accordingly (and with keeping our budget in mind). The trip was perfectly proportioned, mostly because of him. Our guide on the ground, Wilfred, spent 12 days with us. We couldn’t have asked for someone better. We became comfortable companions, easily sitting together in silence over long drives or telling stories during dinner. He didn’t wait for us to ask something, he anticipated our needs. When he saw we didn’t finish our lunch boxes, he asked us what we liked and didn’t like. He made sure to relay the information to the hotels and we finished out lunches going forward. He saw I had an itch to get into the Wildebeest migration. Even though it was far away and our chances of finding it could be small, he made sure it happened. The staff set everything apart, especially when we compared it to our tour companies we saw in the area.”
“Excellent. From the beginning, Karen helped us design a custom trip that fit our interests. For example, my partner is very interested in birds. We got birds. We were interested in avoiding crowds. We did, as much as possible. And the choice of Mkomazi was ideal. There were remarkably few glitches along the way, and Joachim addressed each of them with calm professionalism. The trip was as close to perfect as we could have imagined. From Karen’s initial consultations to Joachim’s expert guiding, we could not have asked for more.”