Elly was amazing! His professionalism and expertise allowed us to fully experience the incredible wildlife across all five national parks we visited. He shared valuable insight into the traditions and customs of both Moshi and the Maasai, enriching our understanding of the culture. Elly was a true pleasure to be around—kind, attentive to our needs, and dedicated to making sure we enjoyed every part of our trip. By the end of the tour, he felt like a member of the family.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”