Absolutely excellent safari in every way.
Fulgence is an amazing guide. Nice guy (which we wanted), responsive to all our needs, diligent (cleaning the vehicle at night before the next day’s journey), and incredibly capable as a guide. We were the Toyota Land Cruiser all other Toyota Land Cruisers wanted to be. We were clearly leaders and not followers. Over time others figured that out, and we often had people follow us just because they figured out we knew what we were doing. That often led to amazing finds, where we were the first ones there. Not only did we find animals hidden in trees and bushes others could not find, but we also stopped and helped another guide stuck in the mud, unable to be extricated by another guide who had already stopped. It was Fulgence to the rescue with his chain, and then with him getting in the stuck vehicle and driving it out. Impressive show. All in all, Fulgence should be commended on all fronts.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”