An Excellent Adventure Thanks to A2T and Maningo
We truly enjoyed our time with Maningo. As you know, he is friendly, skilled, knowledgable, curious, and enthusiastic. We were blown away by his ability to drive safely over very challenging terrain while simultaneously spotting animals that blend in well with their surroundings. He shares sightings with other guides, but finds many amazing animals on his own. We were able to view a successful zebra hunt by a very patient lion because Maningo’s patience matched the lion’s. (Pretty much all of the other guides who had been watching left before the action.)
After checking in at the Sopa, Maningo asked us about our room. We said were slightly disappointed because the view was partially obscured by trees. After returning from our rim walk, Maningo spoke to a manager who switched us to a different room with a breathtaking view. (All of our rooms at other lodgings seemed to be the best of the lot, thanks.)
We would love to return sometime and would certainly request Maningo, even though I suspect all of your guides are good.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”