Maningo had immense depth of knowledge having been a guide for over 25 years. Even with all that time doing the job, he was as eager as we were to get out and watch animals live their lives. He answered most questions from his own experience but also paid attention to what other guides and youtube videos said about possible animal behaviors. He knew many many guides and they all help each other to optimize the viewing for their clients. Even with just an iPhone camera that has only a 10x telephoto lens, I got great photos, thanks to Maningo knowing how to work with those limitations. He showed us not only the big charismatic animals but also the lesser known but fascinating ones e.g. rock hyraxes which are elephants’ closest living relatives but are the size of bunnies. He was very knowledgeable about birds too. He also identified plants, such as a date tree growing wild. He anticipated road conditions affected by the weather and worked around it.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”