Life changing trip!!
Nasibu, Our guide was EXCELLENT!!, I can’t begin to describe. He was extremely attentive to our needs, absolutely punctual, could read what we wanted/needed, knew how to spot the animals in the most impossible places and knew about their expected behaviors, he was knowledgeable about the geography, knew the parks like the back of his hand, and was an amazing advocate for the company and his country. I would highly recommend Nasibu to any friend or family member if they were to choose A2T for the safari operator. We got to know each other well over the 12-13 days, and really enjoyed his company over drinks and meals after a long day of work. I hope he gets a good bonus from his work with us!! He was terrific, and I would venture to say that he would be our first Tanzanian friend.
“Overall, we had a very good impression of A2T as a company. A2T had been undoubtedly very customer-oriented, which was evident from the very beginning of the tour, that is, booking. The extra mile A2T spent on calls to understand our requirements and then come up with the final itinerary was ver assuring. Later we almost had to backtrack from the trip due to Ebola concerns, and the extra time allowed for us to make the final decision was very helpful.
Later on during the trip, we had a special situation which required overnight usage of electricity. Our guide, Mussa, and Stella from the Arusha office really reached out to resolve that issue by sending a charger from Arusha to Karatu. The solution was impressive (also unexpected), and it became just another good example of A2T’s emphasis on customer services.
Our guide, Mussa, was great. We all liked him very much. I will talk more about him later (assuming there is another column to discuss).”